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Support

Support for Perception EFTPOS products is handled through our dealers. Please contact the dealer you purchased from for assistance.

Terminal Troubleshooting

If you have a problem with your terminal, first check the troubleshooting guide in your user manual for information on common problems and possible solutions.

Every terminal also has an error log which records warnings and error messages. Consult your terminal manual on how to view or print the error log.

If you are not able to resolve the problem yourself, contact your supplier for assistance.

We welcome feedback from the users of our products. If you wish to report any issues, or request that a specific feature be improved or added, please contact us.