Perception - Support

Support

Support for Perception EFTPOS products is handled through our dealers. Please contact the dealer you purchased from for frontline support issues.

Programming Guides for EFTPOS, MiniPOS or MiniLink are held by our dealers.

Terminal Problems

If your terminal has a problem, you may be able to investigate the cause yourself. Firstly, check the troubleshooting guide in your user manual, this contains common problems and possible solutions. Every terminal contains an error log which records terminal error codes and error messages. Consult your terminal manual on how to view or print the error log. If this error message does not enable you to resolve the problem yourself, contact your supplier for assistance.

We are always pleased to receive feedback from the users of our products. If you wish to report any issues, or request a specific feature to be improved or added, then please contact us.